INtel Professional Courses

Professional Course: IT Technical Support

Accredited Tuition and Exam Centre

Summary   |   Description  |   Benefits   |   Opportunities   |   Requirements   |   Qualification

Timetable   |   Fees  |   Modules   |   Admission    |   Register

Course Summary

Couse Category: Professional Courses
Time: From 1 semester (4 months)
Study Mode: Full Time & Part-Time
Intakes: Monthly
Admission Requirments: KCSE C plain

Tuition Fees: Ksh. 75,000

Programme Description

The modern IT industry is very wide with opportunities in multiple disciplines. Learning technical IT skills gives you the necessary knowledge needed to support most IT roles in any type of organization. This course gives you entry IT skills and helps you have an upper hand in graduating further into other IT roles.

How it will benefit you

Grasp the core foundations of IT support relevant in the job industry

Learn practically by solving real-world problems in relation to servers

Learn a variety of tools and languages to give you a better competitive advantage in the marketplace

Career Opportunities

Server Administrator

IT Infrastructure Technician

IT Support

IT Troubleshooting

Admission Requirements

Requirement 1

English proficiency, writing and reading

Requirement 2

ICT Proficiency - ICDL or any other proof of basic computer literacy

Qualification For The Award

It is not necessary to have any previous experience or knowledge of IT support, and you can choose to study in a way that suits your requirements and availability.

Course Duration and Timetable

From Four(4) months which is equivalent to 1 semester

Full Time:

Monday to Friday:
08:30 am – 10:30 am
11:00 am – 01:00 pm

Afternoon Session:
02:00 pm – 04:00pm

Part Time:

Monday to Friday:
05:30 pm – 08:00 pm

08:30 am – 10:30 am
11:00 am – 01:00 pm

Course Fees

Server Admin: Windows Server 60 45,000
Hardware Support: IT Support 30 20,000

Course Schedule (Modules)

Server Admin: Windows Server This Microsoft IT Academy course provides students with the knowledge and skills to implement, monitor, and maintain Windows Servers. This course will help the students understand how to perform the duties of a server administrator such as setting up and maintaining the servers, networks and monitoring the network for any potential issues. 60 45,000
Hardware Support: IT Support This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician. The course will build on learners existing user-level knowledge and experience with personal computer (PC) software and hardware to present fundamental skills and concepts for use on the job. In this course, the learner will acquire the essential skills and information needed to install, configure, optimize, troubleshoot, repair, upgrade, and perform preventive maintenance on PCs, digital devices, and operating systems. 30 20,000

Note:  Please note that all courses are mandatory for full certification.

Admission Process

Step 1
Complete the admission form available at the college or apply via the button below
Step 2
Make payment for the course. Payment should be made through MPESA (Mpesa Paybill Number: 639884 Account: Name of student and course.), by cheque or through funds transfer directly to the College account. Proof of payment should be sent to the college at
Step 3
Contact the college on Tel: +254 724 256 831 or Email: admin@inteluni.ac.ke
to get confirmation of your course schedule.

Register or Enquire

Why INtel?

INtel courses offer students and working professionals solid, international qualifications that help them stand out in any modern business context.

At INtel College, everything you learn can and will be applied to the context around you. You will have opportunities to put your principles to practice in an ecosystem designed to challenge and stimulate.

Our approach combines local context with an international accreditation that is applicable to any job market. Think beyond the textbook and four classroom walls. We will help refine your goals and career path as you go deeper into your chosen field.

That’s not all. The peaceful and pleasant environment on campus provides the perfect backdrop to your student journey.

+254 724 256 831
At the end of General Mathenge Drive in Westlands, Nairobi
Interested in this course?

Your journey towards a prosperous career in IT support starts here. Fill in the form below and let’s start the conversation. We’ll give you a call back as soon as possible. Expect a call within one working day.